Users of the website www.easyeats.ee agree to the terms and conditions specified in this agreement when placing an order. These terms govern the relationship between the service provider, EasyEats (Tomberg Invest OÜ), and users who use the services or purchase goods from the website. The service provided allows users to order food packages with delivery within Tallinn between 19.00 and 21:00, with no additional fees other than the cost of the ordered items, courier service included.

The courier will deliver the product to the address provided by the user. Notifications about delivery will be provided through SMS; however, the courier reserves the right to call the user if necessary.

If a user fails to receive their order due to their own actions (e.g., not being present at the delivery address), they cannot demand a refund. The service provider's courier will wait for up to 5 minutes at the specified address. If access to the address is impossible due to external factors like weather conditions, the user can collect the order from a reachable location by communicating via SMS provided on EasyEats website.

Users can change the delivery address before the delivery day until 12:00 by informing the service provider via SMS number provided on EasyEats website.

The service provider doesn't provide medical advice or consider individual health conditions when preparing menus. Users should check for allergens or other ingredients they may be sensitive to before placing an order.

The service provider commits to delivering orders within the agreed time frame. However, delivery times may be extended due to uncontrollable circumstances like traffic or adverse weather. In such cases, the service provider will inform the user and deliver the order as soon as possible.

The service provider reserves the right to suspend or terminate services to all users without providing a reason, fulfilling outstanding orders first. They may also refuse service to debtors or problematic customers.

The service provider can change service prices, but these changes won't affect existing orders.

Users can pay for orders via the website's payment platform or by bank transfer based on an invoice provided by the service provider. Services are activated after payment is received.

Users must ensure the accuracy of their contact information to avoid delivery delays or misunderstandings. The service provider isn't responsible for such issues caused by inaccurate information provided by the user.

The service provider may unilaterally amend the terms of use at any time for the betterment of the website and services. Changes become effective upon publication on the website.

Legal disputes arising from the use of the website will be attempted to be resolved through negotiation. If no agreement is reached, disputes will be settled by the Harju County Court. Users have the right to terminate their relationship with the service provider at any time after fulfilling their obligations towards the service provider.